Get in touch

Contact us

Questions about Skip Pilot, a demo, or your account? Reach out and we'll get back to you.

The Skip Pilot dashboard on a tablet, showing job totals, driver and bin counts, a six month revenue chart and today's live delivery and collection stats

Skip Pilot is skip bin software built in Australia, and the people who built it are the people who answer the phone. Whether you run one truck out of a home yard or a fleet across several depots, we are happy to walk through how it would fit the way you already work before you commit to anything.

What to expect when you get in touch

We reply to messages within one business day, Monday to Friday, 9am to 5pm AEST. If it is urgent and it is stopping you running the day, call 0485 095 555 rather than filling in the form. There is no call centre and no ticket queue: you get a person who knows the product.

Already a customer?

If you are logged in and something is not working, the Skip Pilot support centre answers the common ones first: driver logins, the mobile app not showing jobs, push notifications, and billing. It is usually faster than waiting on a reply.

Thinking about switching?

Tell us what you run the business on now, whether that is a whiteboard, a spreadsheet, a group chat or another system. It helps to know roughly how many trucks and bins you have and where you operate. If you want the background on who we are first, read about the team behind Skip Pilot.

We work with operators across Australia and New Zealand. Skip Pilot also runs portable toilets, temporary fencing and trailer hire, so mention it if you hire out more than bins.

Two Skip Pilot staff in branded shirts standing in a skip bin yard, one holding a tablet showing the Skip Pilot dashboard, with a hook lift truck carrying a blue skip bin behind them
Company
Keelstone Group Pty Ltd
ABN 60 700 059 598 · Australia
Support hours
Mon to Fri, 9am to 5pm AEST

Send us a message

Your message goes to support@skippilot.com.au. We aim to reply within one business day.